- Medical Record / Bill Retrieval
- Intakes
- Sending Letters of Rep
- Lien Reduction Requests
- Medical Record Sorting
- Pip Log Retrieval

I met Ethen for the first time when he was helping his dad’s firm transition to Litify. What struck me was his attention to detail and ability to see the big picture and the important details to a litigation-based PI law firm. As a Litify client ourselves with the BBB firm, we know how difficult it is to succeed with a program like Litify. Ethen not only succeeded, but our firms have shared ideas and become close through this process.
Flash forward a few years later, we sat down for a few hours at the Litify conference in 2021. We sat and talked for about 3 hours about his vision to roll our virtual assistant services to every firm in the country. I told him that we’d be one of his first clients as soon as he decided to make the leap.
I found out a few weeks later that our conversation gave him the confidence to give his notice that day and start on his path to where TKO and his firm are today. We hired several VAs through TKO for intake, med rec retrieval, and other tasks and they’ve far exceeded my expectations.
I strongly recommend working with Ethen and listening to what he says about how to use VAs and how many you will need. He will shoot you straight and will only staff the right amount of VAs based on where you are and where you want to be. I believe in him and TKO and you should too.

I have known Ethen for about 5 years. I remember when he came to our office and I introduced him to Litify. He was a hungry kid with big ambitions. He would take the time to pick my brain about Litify, systems, and how we succeeded in onboarding hundreds of people into our Litify system with our firm Pond Lehocky Giordano. I knew he had what it took to do whatever he set his mind to.
When he told me about what he was doing with VAs at his dad’s firm, I invited him down to our office to present his VA program to help us do the same. Since that meeting, we have grown from 3 to 30+ VAs. They help us follow up with leads, a variety of admin tasks that would fall on our case managers in the past and have become a critical part to our firm.
I believed in Ethen and was his first client. You can trust that he knows what he is doing and he will find you high-quality people who will help scale your firm.